New Students - Logging In for the First Time

Navigate to the MyBCC Portal (opens a new window). You will be directed to a Microsoft login page.

Desktop BCC Website:

Mobile BCC Website:

At the Microsoft login page:

1. Enter your email username (your full BCC email address): s0123456@berkshirecc.edu (but with your ID number) and click "Next"
2. Enter your initial password (see "Your Login Credentials" above). If your initial password isn't working, please submit an Online Help Request Form

After entering your temporary password, you'll be prompted to create a new, secure password:

1. Enter your initial password one more time (the last 6 digits of your SSN or the password you received from support)
2. Enter your new password that meets the following requirements:
   • Must be at least 10 characters in length
   • Must contain at least one uppercase letter and at least one lowercase letter
   • Must contain at least one number
   • Cannot be one of your last 12 passwords
   • Cannot include your name or any words that have been seen by Microsoft in our password system to often (e.g. college, berkshire, password, fall, spring, etc.)
3. Enter your new password again to confirm it.
4. You should now be brought directly to the MyBCC Portal

After updating your password, you'll be prompted to set up Multi-Factor Authentication (MFA) for enhanced security. Microsoft has recently switched to the Microsoft Authenticator app as their default method for our campus.

1. Install Microsoft Authenticator - On your smart phone, open your app store and search for "Microsoft Authenticator" and install the app. Once installed, click on Next to continue. If you do not have a device with app capabilities, or would prefer to use your phone number, click on "Set up a different way to sign in" and follow the prompts to register your phone number.
   
2. We do recommend allowing notifications if prompted, but ignore the steps to "add an account" and press Next.
   
3. Open the authenticator app on your device, and proceed until you encounter the screen below, with the option to "Scan QR code" which will allow you to scan the QR code currently displayed on your other screen. Scan the QR code using the app, and then click on Next.
   App View:
   

   Note: If your initial sign-in is being done on a mobile device rather than a computer, you will not be able to scan the QR code and may need to enter your account credentials manually by clicking "Add work or school account" and using your same username and newly set password.

   Web View:
   
4. You will now verify the authentication by entering the number shown on your sign in screen into the app interface.
   Web View:
   
   App View:
   
5. Once you have entered the number in the app, the sign-in window on the web will automatically update and confirm that the authenticator has been added. Click the button to proceed.
   

On your first sign-in to the MyBCC Portal, you'll experience:

1. Quick Tour - A brief guided tour of the portal's features and navigation
2. Data Sharing Preferences - You'll be asked about your preferences for data sharing and privacy settings
3. Portal Homepage - Once complete, you'll see your personalized portal dashboard and another brief tour

The first card you'll see is "Resources and Essentials" - this locked card contains all the essential BCC services you need to access. 

Available Services in Resources and Essentials:

Moodle

• Important: You may not be able to access Moodle until after you meet with Advising and register for your courses!
• The day after Advising helps you register, click on "Moodle" in the Resources and Essentials card
• Your classes won't typically appear until the first day of the semester or shortly before
• You should have access to the New Student Orientation course
• If you log into Moodle, and it asks you to edit of update your profile, please reach out the Digital Commons team using one of the methods in Getting Technical Help below

Colleague Self-Service

• Click on "Colleague Self-Service" in the Resources and Essentials card
• Use this to pay your bill, check your transcript, register for classes, and more
• You will meet with Advising and they will assist you in registering for your courses

BCC Email

• Click on "BCC Email" to access your Microsoft Outlook email account
• Your email is automatically accessible through the portal
• Check your email daily for important college communications!
• For mobile access: How to Check your BCC Email on Mobile - Outlook App (opens a new window)
• Learn more: What is my BCC Email Address? (opens a new window)