Digital Commons

Students utilize the computers at the Digital Commons at BCC.

Digital Commons

The Digital Commons is the primary computer lab and is located in the BCC Library. The lab features Windows and Macintosh workstations, group workstations, free black and white printing for students, scanning and digital document assistance, and in-person user support.

Need help right now?

Check out the Knowledge Base for how-to's and articles answering many common questions.

Knowledge Base: Self-service Tech Help

Schedule a Help Session (remote or in-person)

Need a hand with Moodle, Word, or some other technology that's annoying you? All it takes is 15 minutes to get most problems solved!

Book an appointment (opens a new window)
Monday – Friday: 8:30 a.m. – 3:30 p.m.
Check for virtual appointment availability on Sundays

Need Wi-Fi Internet Access?

BCC has you covered. Check out our campus map which shows the best places to park to pickup free Wi-Fi from your car. All buildings on campus are equipped with Wi-Fi.

Map: Wi-Fi Access Areas on Campus (PDF)

Computers for Students

Technology requirements and laptop purchasing information for students taking online/remote/hybrid classes.

Requirements and Purchasing Instructions

Weekly Digital Commons Hours*

Hours
Day Time
Monday: 8 a.m. – 7 p.m.*
Tuesday: 8 a.m. – 7 p.m.*
Wednesday: 8 a.m. – 7 p.m.*
Thursday: 8 a.m. – 7 p.m.*
Friday: 8 a.m. – 4 p.m.*
Saturday: Closed
Sunday: Virtual Appiontments

Closed:

Labor Day
Indigenous People's Day
Veteran's Day
Thanksgiving Recess

*It is highly recommended that you reach out and make an appointment before coming to campus for technical help to make sure there is someone available to assist you in the summer.

 

Students take a course in the Mac Lab in the Koussevitzky building at BCC.

BCC Computer Labs

BCC has a variety of computer labs on the Pittsfield campus. Wireless access is broadly available in all buildings.

Computer Lab Use

Computer usage is on a first-come first-serve basis. Non-academic use is permissible, merely as a courtesy, provided it does not disturb the learning environment.

Knowledge Base

Get help any time of day with our self-service Knowledge Base!

How-to's, tips and step-by-step instructions on all the common technology questions we see in the Digital Commons at BCC.

Technology Support Services

An assistant is almost always available to aid lab users with general questions and provide guidance with the following:

  • Moodle navigation and use
  • MyBCC
  • Student email accounts
  • Microsoft Office 365
  • Internet access
  • Standard document presentation/basic grammar
  • Printing
  • Scanning
  • Campus wireless access information

Students work together on a project at one of the computer stations at the Digital Commons at BCC.

Contact Information and Help

Online Learning Help | Request Help Online
Monday – Friday: 8 a.m. – 4 p.m.
413-236-2167

Monday – Thursday: 4 p.m. – 7 p.m. (when evening classes are in session)
413-236-2167

Contact Us

Digital Commons
onlinehelp@berkshirecc.edu
413-236-2167

Cody Scolforo
cscolforo@berkshirecc.edu
413-236-2165

Cody Johnson
cjohnson@berkshirecc.edu
413-236-2166

IT Help Desk
helpdesk@berkshirecc.edu
413-236-3004