Policy on Affirmative Action, Equal Opportunity and Diversity – Title IX

BCC STEM students in the Science Commons with an instructor

Creating a safe, inclusive campus where all individuals are respected and have equal opportunity.

Our Goal

Berkshire Community College (BCC) is committed to fostering a safe, inclusive, and respectful environment for all students, faculty, and staff. We strictly prohibit discrimination and harassment based on sex, gender identity, pregnancy, parenting status, or any other protected characteristic.

If you have concerns, we are here to help. BCC provides a fair and timely process for addressing complaints under our Policy on Affirmative Action, Equal Opportunity, and Diversity (PAA) (download DOC) and in compliance with federal Title IX regulations.

Meghan MacBain, Director of Compliance and Advocacy (Title IX, Title VI and AFA Coordinator)
mmacbain@berkshirecc.edu
413-236-1027
Office: SBA122

Celia Norcross, Dean of Students (Title IX officer)
cnorcross@berkshirecc.edu
413-236-1601
Office: SBA114

How to File a Complaint

Learn how to file a complaint, what happens next and your rights.

  • Complaints

    Who Can File

    Any student, employee, applicant for admission or employment or other person who believes they have been subjected to conduct prohibited by the PAA including Title IX (Sexual Harassment) or other forms of discrimination may file a complaint.

    Complaints may be filed in the following ways:

    • Through the website links below.
    • In person with Meghan MacBain, Director of Compliance, who also serves as the Affirmative Action Officer and the Title IX Coordinator, Celia Norcross, Dean of Students who also serves as the Title IX Officer or Jane Singer, Executive Director of Human Resources.
    • Emailing mmacbain@berkshirecc.edu (Meghan MacBain), cnorcross@berkshirecc.edu (Celia Norcross) or jsinger@berkshirecc.edu (Jane Singer) to file a complaint or request a word document of the official complaint form.

    How to File

    BCC offers two primary complaint processes:

    • A PAA Discrimination Complaint (for allegations of discrimination, harassment or retaliation under the policy, excluding Title IX formal complaints)
    • A Title IX Formal Complaint (for allegations of Title IX Sexual Harassment that meet the regulatory definitions and fall within the College's education program or activity)

    Online PAA Discrimination Complaint Form

    Online Title IX Formal Complaint Form

    What Happens Next/Process Overview

    After a complaint is received, the College will assess jurisdiction, determine whether formal or informal resolution can be offered, identify interim measures where needed and ensure that investigations are conducted promptly and fairly.

    All parties will be notified of their rights and may have an advisor present.

    Informal Resolutions

    Any of the parties involved in a particular matter may request the intervention of the Title IX Coordinator to assist in resolving that matter informally. Likewise, where appropriate, the Title IX Coordinator may attempt to reach an informal and prompt resolution of an issue. An informal resolution is achieved through open or closed dialogue between the parties that allows for the airing of any misunderstandings or disputed issues. Parties reserve their right to withdraw from the informal resolution process and resume the Complaint process at any time. If the parties come to an informal resolution, its terms are reduced to writing and the matter is thereafter considered resolved. Please note, however, that this informal procedure shall not be used as a sole measure in cases involving sexual harassment or violence, or in cases involving student allegations of sexual harassment or violence of any type by an employee.

    Privacy and Confidentiality

    Privacy conversations with BCC staff about concerns of discrimination, discriminatory harassment, retaliation or sex-based misconduct are kept as private as possible. When it is necessary for the College to act, for example to protect community safety, perform investigations or implement supportive/interim measures, information may be shared with relevant College administrators. In all cases, the preferences of the person initiating the conversation are given full consideration.

    Confidential Resource Providers

    BCC has designated certain employees as Confidential Employees or Confidential Resource Providers, whose communications are privileged or confidential under federal or state law. These individuals may talk with students, employees or applicants about concerns without obligation to report those conversations to the Director of Compliance/ Title IX Coordinator or the Campus Security, except in limited circumstances (such as imminent risk, harm to others, or legal obligation).

    Confidential Employee: Celia Norcross, Dean of Students, 413-236-1601, SBA Lounge, Room A114

    Confidential Resource Provider:

    • Elizabeth Freeman Center: 1-866-401-2425 (24-hour, toll-free hotline)
      Location: 66 Allen St, Pittsfield MA 01201

    BCC Personal counselors are all confidential.

    Alternative Complaint Process

    In addition to the College's internal complaint process, if you believe you have been subjected to discrimination you may file a formal complaint with an appropriate governmental agency. Filing a complaint under the College's Policy on Affirmative Action, Equal Opportunity and Diversity (PAA) does not prohibit you from initiating a separate complaint with such agencies.

    Massachusetts Commission Against Discrimination (MCAD)

    • Boston Office
      One Ashburton Place, Room 601
      Boston, MA 02108
      617-994-6000
    • Worcester Office
      Worcester City Hall
      18 Chestnut St, Room 520
      Worcester, MA 01608
      508-453-9630
    • Springfield Office
      436 Dwight St, Room 220
      Springfield, MA 01103
      413-739-2145

    U.S. Equal Employment Opportunity Commission (EEOC)

    15 New Sudbury St, Room 475
    MA 0203-0506
    1-800-669-4000

    U.S. Department of Education Office For Civil Rights (OCR)

    5 Post Office Square, 8th Floor
    Boston, MA 02109
    617-289-0111

More Information and Resources

Affirmative Action, Equal Opportunity and Diversity (PAA)

Learn about BCC's nondiscrimination policy as included within the PAA including Title IX, Affirmative Action, Equal Opportunity and Diversity.

  • Policy on Affirmative Action, Equal Opportunity and Diversity

    BCC is committed to creating and maintaining an educational and workplace environment where every individual is treated with respect and dignity. Under our PAA Policy (download DOC), discrimination, discriminatory harassment, retaliation and sexual harassment are strictly prohibited.

    The PAA serves as the foundational policy under which BCC ensures compliance with all federal and state nondiscrimination laws, including Title IX of the Education Amendments of 1972. Together, these laws and policies reflect BCC's dedication to equity, fairness, and inclusion for all members of our community.

    What Is Title IX?

    Title IX of the Educational Amendments of 1972 provides: No person in the United States shall, on the basis of sex, be excluded from participation in, be denied the benefits of, or be subject to discrimination under any educational program or activity receiving Federal financial assistance.

    Sexual harassment of students, which includes acts of sexual violence, is a form of sexual discrimination prohibited by Title IX.

    Why Is It So Important to Report to the Title IX Coordinator?

    The College has a duty to promptly respond to all complaints of sexual harassment and sexual misconduct; whether on or off campus incidents.  The purpose is to prevent sex discrimination on campus, promptly address reported incidents, limit the effects of harassment on the educational environment, and prevent its recurrence.

    Who are considered mandated reporters?

    Mandated reporters include faculty, staff and student employees who receive complaints of sexual harassment or sexual misconduct and that an individual might reasonably believe have authority to take action or a duty to report. This includes, but is not limited to:

    • All instructors, including full-time professors, adjuncts, lecturers, and any others who offer classroom instruction or office hours to students;
    • All advisors;
    • All coaches and other athletic staff;
    • All student affairs administrators;
    • All supervisors and college officials; and
    • All employees who are not confidential employees.
    Duty to Report

    Mandated Employees must report incidents of sexual violence to the Title IX Coordinator (mmacbain@berkshirecc.edu), the Deputy Title IX Coordinator (cnorcross@berkshirecc.edu) or the Executive Director of HR (jsinger@berkshirecc.edu) as soon as possible. Once a report is made, the college is deemed to be on notice and must take immediate and appropriate steps to investigate or otherwise determine what occurred.

    Reporting to Title IX Coordinators does not mean that the individual will be required to bring a formal complaint or file a formal report with police or participate in any college investigation or procedures. It will ensure that information regarding resources, assistance, reporting options, rights and protections, is provided. It can also help the college in preventing future incidents.

    Distribution and Maintenance of the Policy

    BCC ensures that its Policy on Affirmative Action, Equal Opportunity and Diversity is accessible to all students, employees, applicants and community members. The policy is published on the College's website and available in print across key campus locations, including:

    • The Library
    • The Office of Human Resources
    • The Dean of Students Office

    Printed copies are available upon request to any student, employee, or member of the public.

    The College reviews and updates the policy regularly to maintain compliance with current state and federal requirements. Any revisions or updates are communicated to the campus community through official channels such as the BCC intranet, email notifications and other campus-wide communications.

    For additional information about the College's Policy on Affirmative Action, Equal Opportunity and Diversity (PAA) and how it is implemented throughout the College, please visit BCC's  Affirmative Action Committee  webpage.

  • Responsibilities Checklist

    This checklist outlines the obligations of both the College and its community members under Affirmative Action, Equal Opportunity and Diversity.

    • Maintain and publish a clear nondiscrimination and affirmative-action policy (the PAA: Policy on Affirmative Action, Equal Opportunity and Diversity) that defines prohibited conduct (discrimination, discriminatory harassment, sexual harassment, retaliation) and covers protected traits including pregnancy, parental status, gender identity, etc.
    • Designate and widely publicize the contact information of the Title IX Coordinator and Officer responsible for oversight of the policy, complaints, investigations and training.
    • Provide accessible reporting mechanisms for concerns or complaints (online, in person, by mail/email) and ensure these are prominently communicated to students, faculty and staff.
    • Respond promptly and equitably to reports of prohibited conduct: assess jurisdiction, implement interim/supportive measures, investigate where appropriate, and offer remedies.
    • Prohibit retaliation against anyone who files a complaint or participates in a proceeding under the policy.
    • Offer reasonable accommodations and resources for students and employees with pregnancy, parental or lactation needs, or other protected conditions, to ensure equal access to programs and benefits.
    • Provide and require regular training for students, faculty, staff, and administrators regarding the PAA/Title IX rights and responsibilities, complaint procedures, prevention of harassment/discrimination, and how to get help.
    • Monitor campus climate, review compliance data, evaluate effectiveness of policies, and periodically update the policy and procedures to reflect current legal/regulatory requirements.
    Responsibilities of Community Members (Students, Faculty and Staff)
    • Familiarize yourself with the College’s PAA/Title IX policy, understand your rights and obligations under it, and make this knowledge available to people you supervise or advise.
    • Contribute to a respectful, inclusive campus by avoiding behavior that discriminates, harasses, retaliates or otherwise undermines the equal-opportunity climate of the College.
    • Report or assist others in reporting conduct believed to violate the PAA or Title IX policy whether as a complainant, witness, or concerned community member (faculty and staff also have mandatory reporting duties).
    • Cooperate in investigations or resolution processes when asked: provide requested information honestly, adhere to any interim measures, and respect the confidentiality of the process to the extent permitted under policy.
    • Engage in prevention: attend the required training, create inclusive learning/work environments, and intervene safely (as a bystander) when you observe behavior contrary to the policy.
    • Ensure academic and professional integrity by not allowing protected characteristics (pregnancy, parenting, gender identity, disability etc.) to limit access to programs or unfairly disadvantaged students or employees.
BCC international students posing after graduation

Pregnancy

Read about support, academic accommodations and resources for pregnant and parenting students.

  • Supporting Pregnancy

    BCC recognizes that pregnancy, childbirth, lactation and related medical conditions are protected under Title IX of the Education Amendments of 1972 and the PAA. The College is committed to ensuring that pregnant, postpartum, and parenting students, faculty and staff receive equal access to all educational programs, services and benefits.

    The College provides reasonable accommodations to individuals experiencing pregnancy, childbirth, lactation, postpartum recovery or related conditions. These accommodations may include:

    • Adjusted deadlines and schedule flexibility
    • Alternative coursework or make-up options
    • Leave of absence options and guaranteed re-entry to the same academic or employment status

    BCC also has a dedicated lactation facility (nursing room) on campus and parent-friendly amenities such as changing tables in restrooms. The College also offers diapers and wipes to any student in need, thanks to our partnership with the Berkshire Community Diaper Project. To access these items, please contact Student Engagement at studentengagement@berkshirecc.edu. The Campus Cupboard Food Pantry also has baby formula, baby food, baby powders, lotions, etc. when these items are donated and in stock.

    For additional information about pregnancy, parenting and lactation-related rights, accommodations and available resources, download Know Your Rights (DOC) and/or contact Meghan MacBain, Director of Compliance and Advocacy and Title IX Coordinator, at mmacbain@berkshirecc.edu or 413-236-1027.

    Please also visit the following websites for more information on your rights:

BCC international students posing after graduation

Resources and Support

BCC is committed to fostering a safe, respectful, inclusive and supportive environment for all members of the College community. Whether you are seeking information about your rights and responsibilities, looking for educational materials and policies, or need assistance navigating a concern or crisis, a variety of resources and support services are available. Explore the sections below to access campus, community, state and national information, referrals and support options.

  • Resources

    BCC offers a variety of campus and community resources to assist students, faculty and staff who may be impacted by discrimination, harassment, sexual misconduct and pregnancy.

    Campus Resources

    Community Resources

    • Elizabeth Freeman Center: 24-hour, toll-free hotline, 866-401-2425
    • Berkshire Medical Center: 24-hour emergency department, 413-447-2000
    More Resources

    Quick Links

  • Support

    BCC offers a variety of on-campus, community, state and national support services (download DOC) for students, faculty and staff who may be experiencing a crisis, seeking assistance, or looking for support related to mental health, personal well-being, discrimination, harassment, sexual misconduct, pregnancy, accessibility or other personal concerns.

    Emergency 24-hour Support

    • Suicide and Crisis Lifeline: Dial 988 or text TALK to 988
    • Behavioral Health Help Line: Call/text 833-773-2445
    • Domestic Violence or Sexual Assault Support: 866-401-2425
    • For mental health emergencies go directly to your nearest hospital emergency room orcall 911.

    On-campus Support

    Off-campus Support

    • Elizabeth Freeman Center: Contact us 24/7 for free and confidential support for survivors of domestic violence, sexual assault, dating violence and family violence in Berkshire County. Services include emergency shelter, safety planning, advocacy, legal assistance, counseling for adults and children, specialized support forimmigrants and LGBTQ+ survivors, and community prevention programs.
      • Hotline: 1-866-401-2425 (24-hour toll-free hotline)
        Location: 66 Allen St, Pittsfield MA 01201
    • The Brien Center: A community-based, non-profit behavioral health organization serving Berkshire County, Massachusetts. Offering integrated mental health and addiction treatment for individuals and families, The Brien Center provides same-day access, 24/7 crisis support, mobile crisis response,peer support, care coordination, telehealth, and specialized services for children, adolescents and older adults
      • Hotline: 1-800-252-0227 (24-hour toll-free hotline)
        Location: Walk-in crisis services at 334 Fenn St., Pittsfield MA 01201.
    • NAMI: A statewide, nonprofit grassroots organization founded in 1982 that works to improve the qualityof life for people living with mental health conditions, their families and caregivers. The organization offers peer-led support groups, education programs, a helpline, community outreachand advocacy for a more equitable, stigma-free mental health system.
      • 413-443-1666
    • Pittsfield Police Department
      • 39 Allen Street, Pittsfield, MA 01201
        (413) 448-9700

    State Wide

    • NAMI Massachusetts: Resource directory and helpline for mental health conditions,families, caregivers.
      • 617-704-6264 or 1-800-370-9085
    • Massachusetts Behavioral Health Help Line (BHHL): 24/7 free, confidential help by phone/text for mental health and substance use in MA.
      • 833-773-2445
    • Mass 2-1-1: Free multilingual referral to mental health, substance use, human services across Massachusetts.
      • Dial 2-1-1 (or 1-877-211-6277)
    • Massachusetts Behavioral Health Access (MABHA): A tool to locate openings in mental-health and substance-use services throughout MA.
      • 800-495-0086 (mainly online tool)
    • Massachusetts Behavioral Health Help Line (BHHL): Connects individuals and families tomental-health and substance-use treatment services.
      • 833-773-2445

    National

    • NAMI National Helpline: 10 a.m. – 10 p.m. Monday - Friday call 800-950-6264 or text “NAMI” to 62640
    • National Suicide Prevention Lifeline: 24/7 help for people in suicidal crisis or emotional distress
      • Dial 988 or Text: TALK to 988
    • Behavioral Health Help Line:Call/text 833-773-2445 for 24/7 support
  • Sexual Misconduct Survey

    BCC completed a campus sexual misconduct survey March – April, 2024. Read the campus sexual misconduct survey (download PPTX) outlining the findings.

  • CARE Team Support and Resources

    BCC's CARE Team (Care Assessment Response Education Team) is an interdisciplinary group dedicated to supporting student success and fostering a safe, equitable, and inclusive learning environment. Using a collaborative, trauma-informed approach, the CARE Team assists students who may be experiencing emotional, behavioral, academic, personal, or safety-related challenges by assessing concerns, providing support, and connecting students with appropriate campus and community resources. While the Title IX Office addresses concerns involving sex discrimination, sexual harassment, sexual violence, dating violence, domestic violence, stalking, and related misconduct, the CARE Team can provide additional support and resource coordination for students experiencing distress or other challenges that may impact their well-being and academic success.

    To learn more and submit a referral, visit BCC's CARE Team.

BCC campus building

Training and Education

Learn how BCC promotes awareness, prevention and compliance through employee training, student education and ongoing Title IX initiatives.

  • Training and Education

    At Berkshire Community College, education and prevention are central to our commitment to equity, fairness, inclusion and respect. Creating a campus environment grounded in equal opportunity requires more than policies; it requires education, engagement and shared responsibility. Through comprehensive training and awareness initiatives, BCC helps students, faculty and staff understand their rights and responsibilities under the Policy on Affirmative Action, Equal Opportunity and Diversity (PAA), including Title IX, recognize prohibited conduct, access available resources and contribute to a community where all individuals feel safe, valued and supported. These efforts are designed to prevent discrimination, harassment and sexual misconduct while promoting accountability, equity and belonging across the College.

    BCC Employee Training

    All new employees receive mandatory in-person onboarding training on the PAA which includes Title IX. These sessions introduce key concepts such as reporting obligations, retaliation and responding to sensitive disclosures.

    After onboarding, annual refresher training is required for all employees through Vector Solutions. These modules reinforce awareness of College policies and expectations and ensure ongoing compliance with federal and state regulations.

    In addition to these required trainings, the Office of Compliance and Advocacy offers in-person workshops and discussion sessions throughout the year. These sessions encourage open dialogue about real-world situations faculty and staff may encounter, helping to build a culture of care, accountability, and confidence in responding appropriately.

    Title IX Team

    To strengthen the College's commitment to equity, fairness and compliance, the Title IX Coordinator is establishing a dedicated Title IX Team comprised of trained employees who will serve in a variety of roles under the College's Title IX and Affirmative Action processes. These roles include Advisors, Investigators, Decision Makers, Informal Resolution Facilitators, Confidential Resource Providers and other individuals who support the College's response to reports of discrimination, harassment and sexual misconduct.

    Members of the Title IX Team will receive comprehensive training on Title IX, the Policy on Affirmative Action, Equal Opportunity and Diversity (PAA), trauma-informed practices, due process requirements and their specific responsibilities within the resolution process. Ongoing professional development will ensure that team members remain informed of current legal requirements, best practices and emerging issues.

    Beyond supporting complaint resolution, the Title IX Team will play an important role in advancing BCC's commitment to fostering a campus environment where discrimination, harassment and sexual misconduct are not tolerated. Through education, prevention, awareness and support, the team will help promote a culture of respect, inclusion, accountability and equal opportunity for all members of the College community.

    Student Education and Empowerment

    For students, BCC provides interactive sessions that focus on understanding rights, options, and available supports in a way that is approachable and inclusive. These programs are designed to empower students, helping them recognize when something isn't right, know how to access help and feel comfortable speaking up.

    Sessions may be integrated into student orientation, classroom programming or campus-wide awareness events, ensuring that all students have access to information about equity, Title IX, and the College's nondiscrimination policies. More information can also be found in the Student Code of Conduct  and Handbook .

    Transparency and Reporting

    The Office of Compliance and Advocacy tracks participation in all training programs and reviews completion data annually to ensure College-wide engagement and continuous improvement.

    Title IX Trainings Attended by Title IX Coordinator and the BCC Title IX Team

    Note: All training materials can be inspected upon request directed to the attention of our Title IX Coordinator.

    Training Programs

    Employee Title IX and Sexual Harassment Prevention Training: Title IX and Sexual Harassment Prevention for Employees

    Audience: All Berkshire Community College employees (faculty, staff, administrators, adjunct faculty, and temporary employees)

    BCC provides mandatory Title IX and Sexual Harassment Prevention training for all employees. The training is facilitated by the Director of Compliance and Advocacy/Title IX Coordinator and is designed specifically for the BCC community. The session provides employees with the knowledge and tools necessary to recognize prohibited conduct, understand their reporting responsibilities, respond appropriately to disclosures, and foster a safe, respectful, and inclusive learning and working environment.

    Training Topics

    • Overview of Title IX and the Policy on Affirmative Action, Equal Opportunity and Diversity (PAA)
    • Recognizing discrimination, harassment, sexual harassment, sexual violence, domestic violence, dating violence, and stalking
    • Employee reporting responsibilities and how to respond to disclosures
    • Trauma-informed approaches to supporting students and colleagues
    • Supportive measures, reporting options, and available campus and community resources
    • BCC policies, procedures, and prevention strategies

    Training Materials: A copy of the presentation used during employee training is available below for reference. Participation in the live training session is required for all employees. The presentation is provided as a supplemental resource and is not intended to replace the required training.

    Building an Inclusive Campus (download PPTX)

    Professional Development and Advanced Title IX Training

    Title IX Coordinator Foundations Level One: Sexual Harassment Foundations for Higher Education

    Date: April 28 – 29, 2026
    Audience: Title IX Coordinator
    Topic: Sexual Harassment
    Presenter: ATIXA

    This was a two-day, online training focused on all aspects of the Title IX Coordinator role including definitions, investigations and hearings.

    Training Materials:

    MA Dept of Higher Education Session 1: Title VI Compliance Foundations for Higher Education Leaders

    Date: June 1, 2026
    Audience: Title IX Coordinator
    Topic: AFA and discrimination cases
    Presenter: D Stafford and Assoc

    Training Materials:

    Title VI, Clery, Title IX, and Public Safety Coordination

    Date: June 15, 2026
    Audience: Title IX Coordinator
    Topic: Title VI and Title IX
    Presenter: DHE Legal

    Title VI and Student Conduct: Discipline and Equal Treatment

    Date: June 8, 2026
    Audience: Title IX Coordinator
    Topic: Working on intersection with Title VI and Student conduct
    Presenter: DHE Legal

    Title IX University

    Title IX University Training: Title IX introduction and Overview

    Date: April 22, 2026
    Audience: Title IX Coordinator
    Topic: Sexual Harassment
    Presenter:

    This is part of the Title IX University Training offered by the Institute for Community Services.

    Title IX University Training: Title IX Investigator

    Date: April 23 2026
    Audience: Title IX Coordinator
    Topic: Sexual Harassment
    Presenter:

    This is part of the Title IX University Training offered by Institute for Community Services.

    Title IX University Training: Title IX Decision Maker

    Date: June 10, 2026
    Audience: Title IX Coordinator
    Topic: Sexual Harassment
    Presenter:

    This is part of the Title IX University Training offered by Institute for Community Services.

BCC campus